Called J&M when my dishwasher wouldn't start. Tech came out, ran diagnostics and replaced board. That wasn't the fix. Tech ordered motor.
Tristan in parts said motor under warranty and I could get from LG. Appreciated the tip saving me cost of motor. J&M did not charge me labor to install the motor when it was finally approved by LG. Cristina in customer service patient and pleasant. Automated appointment system efficient.